It started out really great. The deal of being able to return movies at the store was awesome. Then they raised the rates. We were okay with it the first time, but then they did it again. They wanted to charge us $35 per month for 3 out at a time, and store returns. It was obvious that they wanted rid of the program.
April 1st, 2008
I love Blockbuster by Mail, for it makes the mail full of anticipation again, and since it absolutely eradicates late fees. They now consider your DVD ‘received’ once the post office scans the bar code, which makes for an even faster turnaround time for your next DVD. I’ve never experienced ‘throttling’ by Blockbuster (where they slow down the DVD deliveries of frequent renters), and find the quality of the discs to be 90% error-free. If a disc does arrive broken or scratched/unplayable, it’s a very simple process to login and report it. They give you the option to re-send that movie or to send out the next movie in your queue. This is also a great service for finding kid’s DVDs that you don’t necessarily want to shell out $20-30 for, but that your kids want to watch 40 times before sending it back. Great service that more than pays for itself every month.